IMPORTANT NOTE: Westan Australia and Westan New Zealand are no longer distribution partners for KanDao products. For service and support, please contact KanDao directly: service@kandaovr.com.
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Recent Articles
N50 and NDS333: isolated testing and setup
NB: your dealer should be able to give you help and advice on the best setup and guide you through the setup process. 1: Unplug the power cable from the NAIT 50 2: Unplug the power cable from the 555 3: Remove the inter-connects between the power ...BDL4550D Teamviewer Operation
To access the OSD Menu press this button on the teamviewer client on your PC once you're already connected and viewing the screen.10BDL3351T - Software Update
Download the latest Software (FB01.14): https://westanonline.sharepoint.com/:f:/s/Support/IgDWhunzPHeCQ4ACs1kSOnheAYnChwQm0YnpyubHLK-uaoI?e=lPqrsC In the root directory of a USB disk place the update.zip files. Go into the Admin Menu 1. Press in ...BDL4550D Panel Replacement Procedure
Applies To Philips Professional Display (BDL series) with panel fault symptoms Symptom: Horizontal line, flashing colours, unstable panel drive behaviour Typical outcome: Panel replacement required Resolution Replace the panel (screen) Before You ...BDL4252E - ghost touch issue
When ghost touch (unsolicited touch) are detected on the screen, this can be caused by external device feeding the screen with mouse coordinate somehow. A case was reported by a customer once where a screen exhibited a ghost touch issue. At the end, ...
Popular Articles
If your Polk Signa S1 or S2 will not connect to your subwoofer
The Signa S1 sound bar and wireless subwoofer are preset at the factory to work together. Should your wireless subwoofer stop receiving an audio signal, follow these instructions to re-establish the connection: 1. Turn on your sound bar. 2. Press and ...Polk SignaS2 Factory Reset procedure
To reset your device: - turn it on - press and hold the button "POWER", "SOURCE" and "VOL+" on the top of the product for at least 10 seconds. - After this, all settings of the Bar are erased.MagniFi Mini - How to reconnect your Subwoofer
NOTE: The MagniFi Mini sound bar and wireless subwoofer are preset at the factory to work together. Should your wireless subwoofer stop receiving an audio signal, follow these instructions to re-establish the connection: 1. Turn on your sound bar. On ...xxHFL5011 NVM Reset Procedure
Introduction NVM (Non Volatile Memory) Reset Procedure overwrite the NVM memory area with a model specific NVM image that is usually loaded during the TV's assembly process. The NVM image used is dictated by the LCD component (the front part of the ...BDL8051C - How to Unlock and Lock Touch
How to Unlock a "Touch Locked" Screen When Touch Locked, it will prompt for Password Default password is 123 (in earlier production run, the code was 666 - so try that too) If the touch lock password has been changed, you need to either: - contact ...