Recent Articles
10BDL3351T - Software Update
Download the latest Software (FB01.14): https://westanonline.sharepoint.com/:f:/s/Support/IgDWhunzPHeCQ4ACs1kSOnheAYnChwQm0YnpyubHLK-uaoI?e=lPqrsC In the root directory of a USB disk place the update.zip files. Go into the Admin Menu 1. Press in ...
BDL4550D Panel Replacement Procedure
Applies To Philips Professional Display (BDL series) with panel fault symptoms Symptom: Horizontal line, flashing colours, unstable panel drive behaviour Typical outcome: Panel replacement required Resolution Replace the panel (screen) Before You ...
BDL4252E - ghost touch issue
When ghost touch (unsolicited touch) are detected on the screen, this can be caused by external device feeding the screen with mouse coordinate somehow. A case was reported by a customer once where a screen exhibited a ghost touch issue. At the end, ...
Denon HEOS Procedures Cheat Sheet
WIFI Connection Procedures There are 4x different ways to connect HEOS to WIFI, if the 1st Method fails, try 2,3 or 4. Method 1 (Bluetooth Method): 1. Please ensure your HEOS device is connected and within WIFI range of your WIFI access point / modem ...
Kramer KAC-SCD-10 / AudioCodes RX-Panel showing Thumbprint Verification - Thumbprint has failed verification
Issue description: Panel just shows "Thumbprint Verification - Thumbprint has failed verification" Solution: This issue has been resolved with firmware version 2.8.950 Firmware file RXPANEL_AN_2.8.950.zip Firmware can be uploaded in the teams action ...