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IMPORTANT NOTE: Westan Australia and Westan New Zealand are no longer distribution partners for KanDao products. For service and support, please contact KanDao directly: service@kandaovr.com.
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      • Recent Articles

      • BDL4252E Forced Upgrade to Latest Software

        Software update (update.zip) Format the USB Drive with the following settings: File system=FAT32 Allocation unit size = 64 kilobyte Download the latest updgrade_3576 into USB Drive. the latest version is FB01.13 ...
      • BDL4252E Checking Latest Firmware Version

        Navigate to the app page Search for Settings Select System->System Updates
      • BDL4252E Normal upgrade to Latest Software

        Software update (update.zip) Format the USB Drive with the following settings: File system=FAT32 Allocation unit size = 64 kilobyte Download the latest update.zip into USB Drive. the latest version is FB01.13 ...
      • BDL4252E Factory Reset

        This procedure will reset your screen back to the welcome screen and wipe all the apps and settings that has been installed Tap Settings in all apps drawer or in control center to enter Android system settings or Navigate to System Choose Reset ...
      • BDL4252E Mechanical Dimension

        65BDL4252E https://westanonline.sharepoint.com/:f:/s/Support/IgBNU-SD8ckFS46DLkGM78v3AX3aJjTyRNri7v5s4O0bnH4?e=mqGS44 75BDL4242E https://westanonline.sharepoint.com/:f:/s/Support/IgDYnyg0TZ1BRK88i-RUp_GJAYUR_Vr_E2sw-JbKATH8zs8?e=wrSO2A 86BDL4242E ...
      • Popular Articles

      • If your Polk Signa S1 or S2 will not connect to your subwoofer

        The Signa S1 sound bar and wireless subwoofer are preset at the factory to work together. Should your wireless subwoofer stop receiving an audio signal, follow these instructions to re-establish the connection: 1. Turn on your sound bar. 2. Press and ...
      • Polk SignaS2 Factory Reset procedure

        To reset your device: - turn it on - press and hold the button "POWER", "SOURCE" and "VOL+" on the top of the product for at least 10 seconds. - After this, all settings of the Bar are erased.
      • MagniFi Mini - How to reconnect your Subwoofer

        NOTE: The MagniFi Mini sound bar and wireless subwoofer are preset at the factory to work together. Should your wireless subwoofer stop receiving an audio signal, follow these instructions to re-establish the connection: 1. Turn on your sound bar. On ...
      • xxHFL5011 NVM Reset Procedure

        Introduction NVM (Non Volatile Memory) Reset Procedure overwrite the NVM memory area with a model specific NVM image that is usually loaded during the TV's assembly process. The NVM image used is dictated by the LCD component (the front part of the ...
      • BDL8051C - How to Unlock and Lock Touch

        How to Unlock a "Touch Locked" Screen When Touch Locked, it will prompt for Password Default password is 123 (in earlier production run, the code was 666 - so try that too) If the touch lock password has been changed, you need to either: - contact ...