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IMPORTANT NOTE: Westan Australia and Westan New Zealand are no longer distribution partners for KanDao products. For service and support, please contact KanDao directly: service@kandaovr.com.
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      • Recent Articles

      • BDL4150I Setup Guide

        How to connect to network: https://www.dropbox.com/scl/fi/y3nn9kinqn2iyabq2jvj5/4050I-setup-via-ScrCpy.pdf?rlkey=vdpgvqes23jmgpd403sajusk1&e=1&dl=0 (this uses “scrcopy” to show the Android UI on your PC) How to update default media player app using ...
      • BDL4152E - Normal Firmware Update Procedure

        Check the current FW Version Press the following remote control button sequence, INFO, 7, 7 , to check the Firmware version (FB xx.xx) If the Version is FB02.07 - you're on the latest version) READ ME FIRST - BEFORE DOWNLOADING If the FW Version is ...
      • Brain Utility Certificate Fix

        https://westanonline.sharepoint.com/:f:/s/Support/EtpzwMdE4hxPtgy2416qbVQBttgBY_XN5SZlSUIKj4bANw?e=vX4wkl
      • BDL4152E Philips ScreenShare by DisplayNote

        Overview Philips ScreenShare by DisplayNote is the screen sharing app that comes pre-installed with the BDL4152E. User can share screen and stream video from their Apple devices, Android devices and Windows. Ensure Screen is Running the latest SW ...
      • BDL4650D - Scaler Firmware Update Procedure

        Checking the current Scaler FW Version Press Home 1999 back to bring up the Factory Menu You'll see these at the top Model Name __BDL____ Serial Number ________ FW Version V_.___ (This is the Scaler FW version) Media Board FB__.__ (This is the ...
      • Popular Articles

      • If your Polk Signa S1 or S2 will not connect to your subwoofer

        The Signa S1 sound bar and wireless subwoofer are preset at the factory to work together. Should your wireless subwoofer stop receiving an audio signal, follow these instructions to re-establish the connection: 1. Turn on your sound bar. 2. Press and ...
      • Polk SignaS2 Factory Reset procedure

        To reset your device: - turn it on - press and hold the button "POWER", "SOURCE" and "VOL+" on the top of the product for at least 10 seconds. - After this, all settings of the Bar are erased.
      • MagniFi Mini - How to reconnect your Subwoofer

        NOTE: The MagniFi Mini sound bar and wireless subwoofer are preset at the factory to work together. Should your wireless subwoofer stop receiving an audio signal, follow these instructions to re-establish the connection: 1. Turn on your sound bar. On ...
      • xxHFL5011 NVM Reset Procedure

        Introduction NVM (Non Volatile Memory) Reset Procedure overwrite the NVM memory area with a model specific NVM image that is usually loaded during the TV's assembly process. The NVM image used is dictated by the LCD component (the front part of the ...
      • BDL8051C - How to Unlock and Lock Touch

        How to Unlock a "Touch Locked" Screen When Touch Locked, it will prompt for Password Default password is 123 (in earlier production run, the code was 666 - so try that too) If the touch lock password has been changed, you need to either: - contact ...