Rename an empty txt file to “TPVisionDebug.cookie”
Put this file on an empty FAT32 formatted USB stick and connect it to TV while in standby - Logging will automatically start, will be written in “TPVisionDebug” folder - Logging will continue to be written to the folder during normal use of the TV - Reproduce the problem you have
After reproduction is done, before disconnecting the USB from the TV, enter "Home + 1666 + back" on the RC (if you are able to) then remove the USB
Zip the "TPVisionDebug" folder and share it with the Westan support team
General tip
While logging, when you see something wrong on the screen, press the red button a couple of times and press the green button when the behavior is OK. This makes it easier to find problem behaviour in the USB log.
Rename an empty txt file to “TPVisionDebug.cookie” Put this file on an empty FAT32 formatted USB stick and connect it to TV while in standby - Logging will automatically start, will be written in “TPVisionDebug” folder - Logging will continue to be ...
USB Autoplay With the USB Autoplay feature, the screen automatically plays image/video files when the screen is powered on or when the USB drive is re-inserted into the screen. To use this feature, the photo/video files need to be stored in certain ...
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The log file from an android based BDL models can be downloaded via the remote control or via ADB. 1. Via the remote control: Insert an USB stick in the monitor, press “home 1666 back” in a sequence on the remote control > the log file will be copied ...
USB Autoplay With the USB Autoplay feature, the screen automatically plays image/video files when the screen is powered on or when the USB drive is re-inserted into the screen. To use this feature, the photo/video files need to be stored in certain ...