BDL3651T - Firmware Update Procedure

BDL3651T - Firmware Update Procedure

  1. Press the following remote control button sequence to check if the Android FW Version is FB03.06: INFO, 7, 7
  2. If not, download the latest Android firmware to a PC from https://westanonline.sharepoint.com/:f:/s/Support/EiyK6kBCsZdOlZgEGZfOeyABUvn1dr9YiEfs8upwgze1KQ?e=BVdc7b
  3. Copy the update.zip file to the root directory of a USB stick formatted in FAT32. 
  4. Do not unzip the file.
  5. Plug in the USB drive to the screen.
  6. Press the following remote control button sequence to access the Android menu: HOME, 1, 8, 8, 8
  7. Navigate to Settings ⇾ Signage Display ⇾ System Updates ⇾ Local update and press OK to initiate the firmware update. The screen will restart upon completion of the firmware update.
  8. Verify the firmware has been updated by pressing INFO, 7, 7 buttons on the remote.
  9. Press the following remote button sequence to enter the factory mode: HOME, 1, 9, 9, 9, BACK
  10. Navigate to Factory Reset setting and press OK.
  11. Select YES to confirm and initiate the factory reset process. The screen will turn off after the reset has been completed.
  12. Turn off the power to the screen from the mains power switch and turn it on again.
Troubleshooting
  1. Some USB drives do not get detected by the screen. If the screen fails to recognise the update file, try a different USB drive.


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