I have ordered and replaced a LED module for our screen and it is seems to have a different brightness and colour ?

• Related Articles

• I can see a row of LED’s that are a strange colour or slightly different to the rest of the led’s on That module ?

  This issue indicates an IC Chip short circuit whereby it is likely that one of the IC legs has touched  another OR become unseated by solder failure. This is more prominent immediately after  installation as transit and man handling could create this ...

• We have replaced a faulty module but now the image on this module appears to be upside down.

  Some of the older premium indoor range of modules are designated as either “LEFT” or “RIGHT” and as such require that you check the spare module to be installed to ensure that it is the correct side module for the cabinet. The modules are denoted ...

• How to clean outdoor screen

  Hose it off. Low pressure. These are only IP65 front so low-pressure water jets only. A soft brush may be used. Only run horizontally or vertically or they may dislodge led lamps. Do not press hard. Worst case isopropyl alcohol and a soft lint free ...

• Priority Ratings and Important Timings for LED Warranty Support Tickets

  Support Delivery Times First level support Within 4 business hours of lodgement: expect a response from us, which may include follow up questions to pinpoint the issue and/or some basic troubleshooting Within 8 business hours of confirming your ...

• Half the screen has gone black ?

  Sections of screen going black indicates either  Loss of lead in power to that section (check circuit breakers and / or isolators) Loss of Lead in Data (Check Data connectivity to the lead in cabinet and the data connectivity from the LED processor ...