Kandao Meeting 360 Pro - Can't hear from the device's external speaker when connected to laptop

Please check if the Kandao Meeting 360 Pro is connected to the Provided Power Adapter (3A) - without sufficient power, the Kandao 360 Pro Speaker would not work.

If it is powered properly you should hear a chime when it is powered on (green light is illuminated  in the unit)

Pls check if your computer/application is set to play the sound to the correct device (Kandao)

Please check if the Kandao volume is not at 0 (by pressing the volume up button)

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