Some users have experienced an issue with network connection after a recent update. Please use the procedure below to revert the AVR’s firmware back to the initial firmware version as this will allow your AVR to reconnect to the internet and then receive the current firmware version once again.  Please note, you will need to redo the set up for your AVR after the new firmware has been installed.  We apologize for the inconvenience.  We recommend saving your settings (link to FAQ for settings backup) after the AVR has been set up again.

Firmware Regression (Factory Restore) Procedure: 

- Put the unit in Standby. (Zones powered off) 
- Press and hold the “Button A” and “Button B” buttons on the front panel. 
- While holding in the above buttons power on the unit.
- You will see "Restoring FW..." on the display. Once you see that, release the 2 buttons and give it about 10 minutes to complete. 

Models: Button A/B Combo

DRA800H: ZONE 2 SOURCE & SPEAKER

AVR-S650H, AVR-S650H: INFO & SLEEP

AVR-S730H, AVR-S740H, AVR-S750H, AVR-S930H, AVR-S940H, AVR-S950H: BAND & MODE 

AVR-X1400H, AVR-X1500H, AVR-X1600H: TUNER PRESET CH + & DIMMER

AVR-X2400H, AVR-X2500H, AVR-X2600H, AVR-X2700H, AVR-X3400H, AVR-X3500H, AVR-X3600H, AVR-X3700H: TUNER PRESET CH - & DIMMER

AVR-X4300H, AVR-X4400H, AVR-X4500H, AVR-X4700H, AVR-X6300H, AVR-X6400H, AVR-X6500H, AVR-X6700H, AVR-X8500H: SETUP & DIMMER