Some users have experienced
an issue with network connection after a recent update. Please use the
procedure below to revert the AVR’s firmware back to the initial firmware
version as this will allow your AVR to reconnect to the internet and then
receive the current firmware version once again. Please note, you will need to redo the set up
for your AVR after the new firmware has been installed. We apologize for the inconvenience. We recommend saving your settings (link to
FAQ for settings backup) after the AVR has been set up again.
Firmware Regression (Factory
Restore) Procedure:
- Put the unit in Standby. (Zones powered off)
- Press and hold the “Button A” and “Button B” buttons on the front
panel.
- While holding in the above buttons power on the unit.
- You will see "Restoring FW..." on the display. Once you see that,
release the 2 buttons and give it about 10 minutes to complete.
Models: Button A/B Combo
DRA800H: ZONE 2 SOURCE & SPEAKER
AVR-S650H, AVR-S650H: INFO & SLEEP
AVR-S730H, AVR-S740H, AVR-S750H, AVR-S930H, AVR-S940H, AVR-S950H: BAND & MODE
AVR-X1400H, AVR-X1500H, AVR-X1600H: TUNER PRESET CH + & DIMMER
AVR-X2400H, AVR-X2500H, AVR-X2600H, AVR-X2700H, AVR-X3400H, AVR-X3500H,
AVR-X3600H, AVR-X3700H: TUNER PRESET CH - & DIMMER
AVR-X4300H, AVR-X4400H, AVR-X4500H, AVR-X4700H, AVR-X6300H, AVR-X6400H,
AVR-X6500H, AVR-X6700H, AVR-X8500H: SETUP & DIMMER