Example Ticket: AU-55BDL4550D-AU0A2501002036 / AU0A2501002045 (Ticket ID: #24947)

Problem

• Panel not powering on

• Orange LED flashing continuously

• No response from onboard buttons or remote

Solution Steps

1. Power off the panel from the main switch.

2. Wait at least 2–3 minutes.

3. Power on the panel again.

4. Check if display turns on normally.

If Issue Persists

• Collect video evidence showing the orange flashing LED and no display.

• Escalate to Philips/TPV support for further investigation.