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IMPORTANT NOTE: Westan Australia and Westan New Zealand are no longer distribution partners for KanDao products. For service and support, please contact KanDao directly: service@kandaovr.com.
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      • Recent Articles

      • BDL6017P Mechanical Dimension

        43BDL6017P https://westanonline.sharepoint.com/:f:/s/Support/IgABlSSVC2p0S5Pi1XXJAFuBAZFQg7YBsj6FZTQ9XXrEzYk?e=h3u0z4 50BDL6017P https://westanonline.sharepoint.com/:f:/s/Support/IgDJxCoFQqWiT5zyH4DYQ-94AaBLRU6NL6A1_tk9az4FvGM?e=SnUqdC 55BDL6017P ...
      • BDL6017P USB autoplay

        USB Autoplay With the USB Autoplay feature, the screen automatically plays image/video files when the screen is powered on or when the USB drive is re-inserted into the screen. To use this feature, the photo/video files need to be stored in certain ...
      • BDL6017P USB Playlist

        USB Playlist USB Playlist allow the screen to play content from multiple playlist. Different playlist can be played at different time of the day or different day of the week To use this feature, the photo/video files need to be stored in certain ...
      • BDL505xP Android Factory Reset

        Press Home1888 to go to android menu Settings->System Tools->Factory Reset->OK
      • BDL4252E Forced Upgrade to Latest Software

        Software update (update.zip) Format the USB Drive with the following settings: File system=FAT32 Allocation unit size = 64 kilobyte Download the latest updgrade_3576 into USB Drive. the latest version is FB01.13 ...
      • Popular Articles

      • If your Polk Signa S1 or S2 will not connect to your subwoofer

        The Signa S1 sound bar and wireless subwoofer are preset at the factory to work together. Should your wireless subwoofer stop receiving an audio signal, follow these instructions to re-establish the connection: 1. Turn on your sound bar. 2. Press and ...
      • Polk SignaS2 Factory Reset procedure

        To reset your device: - turn it on - press and hold the button "POWER", "SOURCE" and "VOL+" on the top of the product for at least 10 seconds. - After this, all settings of the Bar are erased.
      • MagniFi Mini - How to reconnect your Subwoofer

        NOTE: The MagniFi Mini sound bar and wireless subwoofer are preset at the factory to work together. Should your wireless subwoofer stop receiving an audio signal, follow these instructions to re-establish the connection: 1. Turn on your sound bar. On ...
      • xxHFL5011 NVM Reset Procedure

        Introduction NVM (Non Volatile Memory) Reset Procedure overwrite the NVM memory area with a model specific NVM image that is usually loaded during the TV's assembly process. The NVM image used is dictated by the LCD component (the front part of the ...
      • BDL8051C - How to Unlock and Lock Touch

        How to Unlock a "Touch Locked" Screen When Touch Locked, it will prompt for Password Default password is 123 (in earlier production run, the code was 666 - so try that too) If the touch lock password has been changed, you need to either: - contact ...