BDL3650Q Capturing Logs via USB

BDL3650Q Capturing Logs via USB

Format USB with FAT32 format
Insert USB to the screen
Press Menu -> Android settings -> Signage Display-> Misc -> Enable Logging -> Enable

The logs would be generated to the USB automatically.
Reproduce the Issue.
Don't leave on for too long as the USB Drive will fill up

When done 
Press Menu -> Android settings -> Signage Display-> Misc -> Enable Logging -> Disable

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