Customer B - BDL4050D Fusion Signage Menu Board Common Issues

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Ensure screen is connected to the Local Wifi - click here

If the screen status is offline although it is connected to local wifi, there's a possibility that the customer's LAN doesn't connect to the internet.

Please try enabling your mobile hotspot (and disable wifi on your mobile hotspot) and connect the screen to your mobile hotspot instead and see if that works.

If that works, then the internet connection issue through the local LAN need to be sorted by your IT department. 

How to Connect To the Local Wifi

Using the Philips remote control

Press OK to bring the Fusion menu on the screen

Select Settings and Press OK

Select Wifi and Press OK

Enable Wifi and connect to the desired wifi network.

How to configure Screen to be in portrait mode

Please note that different model/size require the screen to be oriented in a different manner when mount in portrait.

For BDL4050D, the following is how you mount it in portrait

Press OK to bring the Fusion signage menu, choose settings, ensure custom rotation is disabled

Then press Home to bring up the screen's settings menu

     ->Configuration 2->Rotation->Image Rotate - All = On

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