How to clean outdoor screen
Hose it off. Low pressure. These are only IP65 front so low-pressure water jets only.
A soft brush may be used. Only run horizontally or vertically or they may dislodge led lamps. Do not press hard.
Worst case isopropyl alcohol and a soft lint free cloth may be used to dab onto the area. Do not scrub or wipe. This may cause a darker spot to appear on the mask that should not be noticeable when the screen is running.
If this does not work, then you will need to remove the modules for cleaning offsite.
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Half the screen has gone black ?
Sections of screen going black indicates either Loss of lead in power to that section (check circuit breakers and / or isolators) Loss of Lead in Data (Check Data connectivity to the lead in cabinet and the data connectivity from the LED processor ...
I cannot get the screen to power on ?
Check the circuit breakers and main breaker to ensure the venues power is in fact on and then check the rear of the cabinets to see if there are indicators lights on . Indicator lights on means there is power but no video signal and you need to – • ...
How do I know if the screen is receiving data or not ?
To ascertain if screen cabinets are receiving data, check the green indicator light at the rear of the cabinet – • Slow blinking indicates power but no data signal • Rapid blinking indicates data and incoming signal
I have turned the screen on and I am seeing a white snow like image ?
This issue indicates a lack of configuration file or incorrect configuration file. In this instance please locate the configuration (Intelligent file) and reload it to the screen as supplied on the USB or contact Westan Support.
When we turned on the display after installation, parts of the screen are in the wrong position ?
This will indicate that the display cabinets have NOT been installed in the order as shipped from Aurora. Check the Aurora documentation to ascertain the correct layout and position. This can be resolved by loading up novastar software and re ...