INFxx00 - External Hard Drive doesn't show up in touch screen
Issue description
When the external HDD was plugged in, a dialogue box appears stating that a usb device has been unplugged. (the total opposite of what was done). The drive whirs but nothing happens on screen after that dialogue box
The INFxx00 is an Android display and does not support NTFS. 99% of drives are formatted Fat 32 for drives 32 GB and under everything over 32 GB are formatted NTFS since the primary USB drive market is Windows and Mac PC's which can both read NTFS.
In the testing scenario with the Sandisk and the Western Digital MyPassport drive the Sandisk is most likely a USB drive 32 GB or less and the MyPassport which is probably somewhere between 500 GB and 3 TB in size. Using a utility such as Rufus (link below) it should be possible to reformat the MyPassport drive to Fat 32.
For office reference:
#7900
Related Articles
Dual Screen mode on Mondopad
Here are the steps to setup touch on the second screen: 1. Ensure the external display is in Extended Mode (To select Extended Mode, press the Windows Key + P together at the same time) 2. In Desktop Mode, click on the Start Menu (Windows key), ...InFocus 40 Series - How to Enable Total Touch Control Menu
Total Touch Control (TTC) menu tab is the three vertical circles on both left and right sides of the screen. Tap the TTC menu tab on either side of the touch display to show the primary menu icons. Both menu tabs can be moved vertically for the ...INF 40 Series - How to Enable Touch
Method 1 Press the ? (yellow) button on the remote control to enable/disable touch functions, OR Press the ? (red) button on the remote control to enable/disable touch functions and the front panel buttons Method 2 Press the following buttons on ...INF 50 Series - User Manual
Web PDF – See attachment belowInFocus 10 Series - User Manual (Hardware Guide)
See attachment.