Steps to Replace an Existing Mondopad PC

On the existing MP installation:

Copy the current Mondopad license code.

See https://support.westan.com.au/portal/en-gb/kb/articles/how-to-retrieve-the-mondopad-ultra-license-key

Copy the current configuration (optional and good to have, if any advanced configs have been done on the PC and need to carry over to the new PC).

Go to Mondopad Settings > Device > Import/Export

Deactivate the current license.

See https://support.westan.com.au/portal/en-gb/kb/articles/mondopad-ultra-4-deactivating-license

Shut down the Mondopad PC and InFocus device.
Remove the existing PC and install the new one (see attachment)

When PC turn on, if it stops at the BIOS screen, install Windows OS.

See https://support.westan.com.au/portal/en-gb/kb/articles/how-to-install-windows-os-on-new-ops-pcs 

Set up Windows OS and apply all the latest Windows, driver and optional updates.
Configuring Windows is up to you, but here’s a guide for reference:

https://support.westan.com.au/portal/en-gb/kb/articles/how-to-set-up-a-brand-new-mondopad-pc-for-the-infxx40e-infocus-40-series

Check Device Manager to ensure all drivers have been updated.

If you come across "PCI Data Acquisition and Signal Processing Controller" exclamation mark, install the latest Intel® Server Chipset driver

https://www.intel.com/content/www/us/en/support/articles/000059761/server-products/server-boards.html

In order for MP software to run properly, it requires Admin privileges.

[Download] and run the MP SW installer as an Admin.

After the PC restarts and MP software loads, enter the license code (from step 1).

Configure as necessary:

1. https://support.westan.com.au/portal/en-gb/kb/articles/mondopad-4-0-meeting-keep-getting-reset
2. Mondopad Settings > Apps > Whiteboard > Touch = Multi-drawing
3. Mondopad Settings > Apps > Cast > untick Show HDMI in Cast Instruction Page
   

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