Overview
BDL4052E Firmware FB01.04 and FB02.07 come preloaded with Teamviewer version that need to be updated.
FB01.04 - Teamviewer can establish remote session, but can't control the screen
FB02.07 - Teamviewer cannot establish remote session - keep getting rejected
A different version of the Teamviewer APK need to be installed.
To be able to remotely control the screen via Teamviewer session, the original Teamviewer app that came with the screen need to be uninstalled, and the version TWH4052E.apk need to be installed afterwards.
Checking the SW version
Press info,7,7 on the remote control
This will show the SW version on the Screen (SW version begin with FB ... )
If the SW version is FB01.04 or FB02.07, please proceed with the steps below.
Setup
Download APK
Download the TWH4052e.APK from the following link to the root directory of a USB Drive formatted in FAT32
Uninstall the existing Teamviewer Host
Press the home button on the remote or the cog on the side menu to open up the setting menu.
Press Android Setting (default password = 1234)
Select Apps & Notification
Select the Teamviewer "Host" app.. (if it's not visible, click on "See All App" button
Select Uninstall
Install the Working Teamviewer app (TWH4052e.APK)
Insert the USB to the USB interface on the side, next to the microSD
Open Up the Side menu
Select the Home button on the Side menu
Select Apps
Select File Manager
Select the USB Drive
Double click the TWH4052e.APK that was downloaded onto the USB earlier
Once installation finish, click Open
Assign Teamviewer account onto the Host app
Assign your Teamviewer account onto the Teamviewer and give it a meaningful alias name.
Follow the rest of the steps according to TeamViewer's requirement.
Office use: #11271