BDL4052E Teamviewer

BDL4052E Teamviewer

Overview

BDL4052E Firmware non FB02.06T come preloaded with Teamviewer version that need to be updated.
FB01.04 - Teamviewer can establish remote session, but can't control the screen
FB02.07 - Teamviewer cannot establish remote session - keep getting rejected
A different version of the Teamviewer APK need to be installed.

To be able to remotely control the screen via Teamviewer session,
the original Teamviewer Host app that came with the screen need to be uninstalled,
and the version TeamViewerHost_signed_4052E.apk need to be installed afterwards.

Checking the SW version

Press info,7,7 on the remote control
This will show the SW version on the Screen (SW version begin with FB ... )
If the SW version is not FB02.06T, please proceed with the steps below.
If the SW version is lower than FB02.xx, this SOP won't work.. It need to be updated to the latest version (SOP https://support.westan.com.au/portal/en-gb/kb/articles/bdl4052e-forced-upgrade-to-latest-sw)
 

Setup

Download APK

Download the TeamViewerHost_signed_4052E.apk from the following link to the root directory of a USB Drive formatted in FAT32

Uninstall the existing Teamviewer Host

Press the  home button on the remote or the cog on the side menu to open up the setting menu.
Press Android Setting (default password = 1234)

Select Apps & Notification

Select the Teamviewer "Host" app.. (if it's not visible, click on "See All App" button
Select Uninstall

Install the Working Teamviewer app (TeamViewerHost_signed_4052E.apk)


Insert the USB to the USB interface on the side, next to the microSD 
Open Up the Side menu
Select the Home button icon on the Side menu
Select Apps
Select File Manager
Select the USB Drive
Double click the TeamViewerHost_signed_4052E.apk that was downloaded onto the USB earlier
Once installation finish, click Open

Assign Teamviewer account onto the Host app

Assign your Teamviewer account onto the Teamviewer and give it a meaningful alias name.
Follow the rest of the steps according to TeamViewer's requirement.


Office use: #11271


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