CMND does not run (Error 404, Login credentials not accepted)

CMND does not run (Error 404, Login credentials not accepted)

CMND requires three services to be running.

Check the Windows Services currently running on the system:
- Press the Windows key
- Type "services.msc" to find and open the Services Manager

The three services that need to be running are:
- Apache Tomcat 8.0 or 9.0
- Apache2.4
- MySQL

If any of the three services are not "Running", then you will have issues that will manifest with "Error 404" or "Login credentials not accepted" errors.

If possible, restart the services using the available controls in Services Manager.
If unable to restart the services, check you are not running out of disk space or there are no other applications on the system which may be causing a conflict and preventing the services from starting/running.

    • Related Articles

    • CMND uninstall software guide

      Uninstallation steps Open "Services" Stop Apache Tomcat 9.0 Tomcat9 service  Stop Apache2.4 service Stop MYSQL service Open "Task Manager" End MGate.exe task Open "Add or Remove Programs" Uninstall Apache Tomcat 9.0 Tomcat9 Uninstall CMND Uninstall ...

    • Default login credentials for CMND

      U: admin P: tpvision

    • CMND - Login Password Recovery

      Access Forgot Password Option in CMND Open Up CMND click Forgot Password There are 2 option to retrieve the password. 1. Password Recovery Using Reset email address Provide the username (ie.admin) and the reset email (the email that you've keyed in ...

    • CMND Reception - Installation & Troubleshooting Guide

      For a full guide, refer to the CMND Reception Manual that can be downloaded from cmnd.io website Licence Registration Process Purchase CMND Reception License from Westan and obtain a Location Activation Code (LAC). It may take up to five business ...

    • xxHFLxx14 How to Update Firmware via CMND

      1. Download firmware from https://support.westan.com.au/portal/en-gb/kb/articles/xxhfl5014-xxhfl6014-xxhfl5114-xxhfl6114-autorun-upg-normal-software-update Make sure the downloaded file's name is 'autorun.upg'. 2. Upload it to CMND: go to 'Files' ...