xxHFL5011 TV IR indicator blinks forever and unresponsive to remote

xxHFL5011 TV IR indicator blinks forever and unresponsive to remote

Overview

xxHFL5011 TV Unresponsive to Remote issue is usually caused by an Outdated Software version running on the TV.

TV software must be updated to the latest software version during installation, to avoid issues caused by outdated Software from occurring.


Reviving TV that blinks forever and unresponsive to issue


If the TV is already unresponsive the, the TV need to be forced updated using a model specific NVM Reset Procedure (see https://support.westan.com.au/portal/kb/articles/xxhfl5011-nvm-reset-procedure)


NVM Reset Procedure on xxHFL5011 will wipe out all configuration from your TV.
After this procedure, you need to either reconfigure the TV or apply a Master clone file onto the TV

Preventing other TVs to have the same issue


TV software need to be updated to the latest Software version.


    • Related Articles

    • xxHFL7011 TV IR indicator blinks forever and unresponsive to remote

      Overview xxHFL7011 TV Unresponsive to Remote issue is usually caused by an Outdated Software version running on the TV. TV software must be updated to the latest software version during installation, to avoid issues caused by outdated Software from ...
    • Philips BDL Remote Control Not Working

      Philips Signage Remote control not working: [1] Are you using the correct remote control (RC)? Part number: 398GRABDDNEPHT, see picture below: See important note at the end of this document [2] The green led must blink when you press the OK button on ...
    • xxHFL5009 xxHFL5010 xxHFL7009 TV Unresponsive to Remote

      Overview xxHFL5009 xxHFL5010 xxHFL7009 TV Unresponsive to Remote issue is usually caused by an Outdated Software version running on the TV. TV software must be updated to the latest software version during installation, to avoid issues caused by ...
    • Philips HFL Multi Remote

      Philips Hospitality TV and its remote can be configured to 14 different pair set. (0-9, blue, yellow, green red) A Philips TV can only work with Remote control that matches its remote id. By default both the TV and remote are set to Blue mode To set ...
    • xxHFL4014 Troubleshooting - Can't Control TV using the Remote Control

      Symptoms TV can turn on (this can easily be verified by seeing the IR indicator changing color when the TV is turned on or TV showing something) but the TV doesn't respond to remote control Main Reasons The symptoms of TV unable to be controlled via ...