Dragon 1.0 (xxBDL4050D, xxBDL4051T, 65BDL3051T) ADB Logging
Philips signage monitor ADB logging
Download ADB Tooling
Download the ADB log tool from
Unzip and only copy the files to a
folder on your PC.
No installation needed.
Run the command prompt (press windows button, type cmd)
Enter the path of where you did previously copy the
files,
same file path as the “adb.exe”.
See below example, files are copied to “C:\Users\vincent.storm\Dropbox
(PhilipsSignage)\Vincent\FA\ADB\platform-tools”
Enable Developer Option & USB Debugging on the screen
Press Home 1888 to go into Android menu
Select Settings
Go to Developer Options and enable it
Under Developer Options' sub menu, enable USB debugging.
(see picture below)
Connect a USB Cable from your PC to the monitor's OTG input (micro USB connector)
See pictures below for locations
32BDL4050D
43BDL4050D / 43BDL4051T
49BDL4050D
55BDL4050D / 55BDL4051T
65BDL4050D / 65BDL3051T
Confirm that the adb software can see the screen via USB
Open windows
explorer, you should see the monitor model name:
type: adb devices (in the cmd window)
Your device
(monitor) will be listed (see green marker below).
Start USB Logging
To start logging to logcat_log.txt , type:
adb
logcat -v threadtime > logcat_log.txt
The logcat_log.txt will be saved in the same folder of the adb.exe path.
Reproduce the Issue
Do whatever you need to do to reproduce the issue
Stop USB Logging
Press Ctrl-C in the cmd window to exit the adb program
Collect Dmesg Kernel Log
adb shell dmesg > dmesg.log
The dmesg.logwill be saved in the same folder of the adb.exe path.
Send the produced log files
The log file called logcat_log.txt and dmesg.log would've been created in the same directory where you run the adb.exe from.
Send these files to the support team.
Disable Developer Option & USB Debugging on the screen
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