Himalaya 2.0 (xxBDL4150D, 86BDL4152T) ADB Logging

Himalaya 2.0 (xxBDL4150D, 86BDL4152T) ADB Logging

Philips signage monitor ADB logging


Download ADB Tooling


Download the ADB log tool  here or from the android developer site.

Unzip and only copy the files to a folder on your PC.

No installation needed.


Run the command prompt (press windows button, type cmd) 


 

 

Enter the path of where you did previously copy the files,

same file path as the “adb.exe”.

See below example, files are copied to “C:\Users\epanc\Downloads\ADB"





Enable Developer Option & USB Debugging on the screen


Press Home 1888 to go into Android menu
Select Settings
Go to Developer Options and enable it
Under Developer Options' sub menu, enable USB debugging.
(see picture below)


Connect a USB Cable from your PC to the monitor's OTG input (micro USB connector)


See pictures below for locations

49BDL4150D




55BDL4150D




49BDL4050D



65BDL4150D




75BDL4150D



86BDL4150D / 86BDL4152T



 

98BDL4150D



Confirm that the adb software can see the screen via USB


Open windows explorer, you should see the monitor model name:

type:  adb devices (in the cmd window)

Your device (monitor) will be listed (see green marker below).


Start USB Logging

To start logging to logcat_log.txt , type: 

adb logcat -v threadtime  > logcat_log.txt


The logcat_log.txt will be saved in the same folder of the adb.exe path.

Reproduce the Issue

Do whatever you need to do to reproduce the issue

Stop USB Logging


Press Ctrl-C in the cmd window to exit the adb program

Collect Dmesg Kernel Log

adb shell dmesg > dmesg.log


The dmesg.logwill be saved in the same folder of the adb.exe path.

Send the produced log files


The log file called logcat_log.txt and dmesg.log would've been created in the same directory where you run the adb.exe from.
Send these files to the support team.


Disable Developer Option & USB Debugging on the screen





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